Customization: 7 Tips From Industry Experts
By Yahong Zhang | January 28, 2021

Customization is defined as the act of modifying the supply chain to deliver goods and services which are adapted to satisfy a specific customer's needs.
As the world’s largest supplier of athletic shoes and apparel, Nike already had a worldwide reach, yet unfortunately they were losing touch with the end consumers. That's when they found out that something needed to be done to optimize the direct-to-customer (DTC) sales channel.




