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Frequently asked questions about 3D configurators
Find Answers To Our Most Asked Questions.
How long does it take to create a 3D configurator?
Various factors can influence the development time of a 3D configurator :
- Existing 3D data
- Number of products
- Product complexity
- Configuration rule complexity
Average project timeline: 3-6 months Please contact our experts for a precise study of your project.
What's the investment range for a 3D configurator?
We will carry out a complete study of your project, free of charge and with no obligation. Costs depend on a number of factors, not least its complexity. Contact us for a free project assessment.
Can I integrate the configurator with my existing website/e-commerce?
Our 3D visualization solution is perfectly compatible with your website. It is a WebGL module, a native web standard. Our solution integrates seamlessly with every CMS platforms like Shopify, WooCommerce, Prestashop, Salesforce, and Magento.
Who will be my main contact during the project?
A project manager will be your main contact throughout your project. This is the person who will define your roadmap and follow the development and timing of your project.
How do you ensure the quality of 3D renderings?
We develop our own 3D real-time visualization engine dedicated to ecommerce and in-store experiences. This engine is dedicated to the visualization of objects requiring very specific rendering (fine metals, gems, leather, glass, etc.). What's more, our 3D graphic designers are specialists in specific fields and speak the same language as our customers (jewelry, leather goods, designer furniture, etc.).
Do you provide analytics and user behavior data?
Our 3D viewer is a standard web module that is perfectly compatible with your usual marketing and analysis tools (Google analytics, Matomo, etc.). It does not offer any additional analysis tools that would be redundant with our customers' usual tools.
Is your solution compatible with ecommerce requirements?
Our global network of servers ensures your 3D product configurators remain fast and reliable. We've built our infrastructure specifically to handle the performance demands of online retail visualization.
Is your solution SEO-friendly?
Our 3D viewer is SEO-friendly. The script loads only after your webpage is fully ready, keeping your search rankings intact.
What is Hapticmedia?
We are a software agency specialized in 3D solutions and we offer several tailor-made services to our clients, from modeling to personalized support around our 3D asset management solution named Apviz. We have supported numerous brands including famous luxury brands in their digitalization efforts.
What services do you offer?
We offer a wide range of services, from 3D configurators, 3D visualization to in-store digital experiences, including Virtual Try-On and AR solutions. We are here to bring your digitalization project to life, take a look at our page to get more details.
What types of businesses benefit from 3D configurators?
3D configurators are particularly beneficial for any industry where customers benefit from product customization and visualization before purchase such as e-commerce and retail, manufacturing, luxury goods, sports equipment, automotive and more. You can expect +30% average sales conversion.
What types of products can I configure using your 3D configurator?
You can configure a wide range of products, including consumer goods such as luxury goods, furniture, industrial equipment, and even real estate layouts. You can take a look at our projects.
Is the 3D configurator compatible with mobile devices and tablets?
Hapticmedia develops responsive WebApps and 3D configurators are typically compatible with all major browsers (Chrome, Firefox, Safari, Edge) and work on desktops, tablets, and mobile devices.
How much does Hapticmedia cost?
Pricing depends on the complexity of the configurator, the number of features, and any customization requirements. Please contact us for a personalized quote.
What if I don't have 3D models?
Our team can rely on CAD files, high-quality photos, pattern-making files depending on your products to create 3D models. Depending on the product, we can assist by creating high-quality 3D scans of your products to generate the required models for your project. Please note that not all products can be scanned, and we conduct an evaluation to determine the feasibility based on your specific items.
Is Hapticmedia compliant with GDPR?
Yes, Hapticmedia is fully compliant with GDPR, ensuring that all data is handled securely and in accordance with privacy regulations.
Are my 3D models safe?
Yes, your 3D models are safe. We prioritize data security and use industry-standard measures to protect your files and information.
How do I get started?
To get started, simply contact us through our contact page, and we’ll schedule a free expert call to discuss your project and how we can help bring your vision to life.
Are your services accessible from China?
Yes, our services such as 3D configurators are available to China users thanks to our global CDN.