Turn Products Into Next-Generation Digital Customer Experiences
Why choose a 3D digital transformation solution for your customer experience?
Today, technology is part of our day-to-day life, customers constantly compare and share information. They demand seamless experiences that let them try, customize, purchase, and receive products easily, quickly, and naturally. By enabling innovative multi-channel journeys for your customers, you create coherent experiences that positively impact your brand image.
Digital customer experience boosts your customer loyalty
3D products are an integral part of digital transformation. They offer greater flexibility and wider possibilities for digital use on both mobile and desktop. This creates a more impactful image for your brand using the following technologies:
- 3D visualization
- 3D customization
- Augmented reality in-store and online
- AI 3D configuration
- Virtual try-on online and in-store
73%
of all people point to customer experience as an important factor in their purchasing decisions
Source : PwC, "Future of Customer Experience Survey" (2018)
Why should brands offer great customer experience?
The advantages for brands offering impactful customer experiences are numerous and strategic.
Increased loyalty
Customers who experience memorable interactions develop an emotional attachment to the brand and are more likely to return.
Strengthened brand image
Positive experiences contribute to building a solid and positive reputation.
Competitive differentiation
In a saturated market, customer experience becomes a crucial differentiating factor when products or services are similar.
Increased average order value
Satisfied customers are generally willing to spend more and explore other products from the brand.
Positive word-of-mouth
Remarkable experiences are spontaneously shared, generating valuable and authentic organic marketing.
Reduced acquisition costs
Retaining an existing customer costs less than acquiring a new one.
Innovation opportunities
Proximity to the customer facilitates the identification of relevant new services or products.
For customers creating memorable shopping journeys
Digital transformation solutions such as 3D product digitalization allow your customers to better envision their purchases and even preview their purchases on themselves or in their homes thanks to augmented reality.
Integrating Advanced Visualization into Your Complete Customer Journey
Innovation is at the forefront of our DNA, we create digital innovation and impactful experiences for you. Our UX specialists, engineers, and 3D graphic designers imagine and develop the technologies and innovations for tomorrow's commerce. They continuously develop and create the tools necessary for your projects that give you a competitive edge over your competitors.
- Virtual Try On
- Augmented reality
- AI configurator
What is digital customer experience?
Always at the cutting edge, we create digital innovation and impactful experiences for you. Our UX specialists, engineers, and 3D graphic designers imagine and develop the technologies and innovations for tomorrow's commerce. They continuously develop and create the tools necessary for your projects that give you a competitive edge over your competitors.
Key components of digital customer experience include:
- Ecommerce customer experience
- Website UX and design
- Digital product functionality
- Digital interactions with products
- Omnichannel integration (seamless experiences across devices and platforms)
- Marketing interactions
- Digital content quality
- Online purchasing
- Post-purchase digital interactions
What about digital experiences for 3D configurators?
Customer experience is particularly important in the 3D configurator business, as you're providing tools that enhance how customers interact with products digitally.
Your 3D visualization, customization, and augmented reality features directly contribute to creating richer, more engaging digital experiences that help customers make confident purchasing decisions.
Effective digital customer experiences help create emotional connections with users, reduce friction points, and ultimately drive loyalty and conversions by meeting or exceeding customer expectations in the digital realm.
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